What better way for your corporation to gain the competitive edge than by creating a customized program specifically for your organization? Help yourself and your team gain credibility and respect, improve communication for better business relationships and customer service, enhance your social skills for a greater spirit of teamwork and cooperation, and develop a stronger commitment to ethics. The results: trust in your leadership and success in your business endeavors. 

Business Etiquette and Protocol
Experience for yourself the components of an effective greeting, casual to formal meeting protocols, appropriate office behavior, how to handle a wide range of communication channels, tutorial dinners and cocktail receptions, along with other activities and exercises that focus on business protocol and international etiquette. The following photos illustrate some of the hundreds of individuals Global Protocol has taught to communicate with power, poise, and presence.

Image Enhancement
Whether a private coaching session or a finishing course activity, our image development programs involve an image assessment, color theory and analysis, the power of posture, fit and proportion analysis, and grooming tips. The ultimate goal is to create a look (or presence) that complements each individual’s corporate brand and that meets visual expectations.

Global Protocol Academy
Licensee/Certification Coursework
If your interest is in business etiquette, international protocol, and professional presence, the Global Protocol Academy five-day coursework offers the right program for you. Here is an extensive selection of Global Protocol participants enjoying their learning experience. (These learning experiences are customized to each class.)

	Classroom Trainees are sent a comprehensive study guide prior to the course; instructions accompany each module, and at the conclusion trainees are asked to design a sample program of their own. Occasionally trainees will make a special request such as how to tie a man’s tie or how to handle long evening gloves at a meal.
	Special Events Training does not just take place in the classroom. Learning how to utilize resources is another important component.  Therefore, an off-site field trip to a consulate office or city protocol office is often included. We cover it all!
	Dining (American & Japanese) From a three-course business lunch to a seven-course formal event dinner, trainees learn how to deliver a tutorial meal seminar and timeline. Just as important is learning the ritual behind an international dining experience. Our Japanese Way of Tea helps trainees understand these (dining and tea) rituals practiced by many countries.
	Graduates Our graduates come to our training for their own personal enhancement, to help in creating a new business, or to add a module to existing corporate or university coursework. They also have an opportunity to join the Global Protocol® Team of Experts as a facilitator.
	Retreats The learning does not stop with the initial training. Licensees are required to attend at least one retreat within a three-year period to keep their information up-to-date. In addition to delivering Global Protocol® updates, the retreats allow participants to fine-tune their presentation skills, learn how to win media interviews, and most importantly, interact and share with each other. When possible, retreats are planned in conjunction with industry-related conferences.

Business Leaders and Important Personalities 
The Global Protocol^® team welcomes business leaders who have and who continue to influence the standards of business decorum.

Letitia Baldrige:  Former White House social secretary and Chief of Staff, historian, and author on business and social behavior, Ms . Baldrige continues to write best-selling books that keep us informed. 

Gloria Steinem:  Ms. Steinem’s 1970s movement changed our business model from a gendered to a non-gendered environment in an effort to create equal opportunity for women and men. In doing so, two sets of etiquette rules evolved: Modern and Traditional. It is important to know the difference and when to follow each one.

Madeline Albright: Ms. Albright’s personal message is to always include “personal diplomacy” when addressing business behavior. Diplomacy is the key to domestic and international interactions from a small office to a government entity.

Merri Dee: WGN Television host, Ms. Dee sends a powerful message that one must always keep moving forward, becoming a role model for others, regardless of adversity or life’s challenges. 

Elaine L. Chao: The honorable Elaine L. Chao, Secretary, U.S. Department of Labor, realizes that empowerment is not easy for some cultures or individuals; therefore, training needs to support and guide this empowerment.