Communicating with Power, Poise and Presence

 

 

New Corporate Headquarters
Global Protocol, Inc.
2415 East Camelback Esplanade
Suite 700
Phoenix, Arizona 85016
(602) 553-1046
Toll-free: 866-991-2660
Fax: 866-991-3520

formerly
Chicago, Illinois

Founded 1985
by Gloria Petersen


The trademark
“Global Protocol”
is registered in the
United States
and Canada Patent
and Trademark Offices.

 

KNOWLEDGE PRODUCTS


At-A-Glance
Career Aids

Each “Career Aid” is a four-sided (5½ x 8½) document that contains concise tips and guidance on easy-to-carry, full-color glossy cardstock. A “must have” for sales and marketing professionals, corporate trainers, and job seekers. 

Price:  $7.00 each (includes postage)

For bulk orders, email us the number needed and we will quote a special rate.
Click on the Career Aid to order:

  1. Mix and Mingle Like a Pro by Gloria PetersenCrossing Cultural Barriers
  2. Harness Your Power, Presence and Charisma
  3. How to Mix and Mingle Like a Pro
  4. Master the Business Lunch
  5. Interview Meal Etiquette             
                 
  6. Check back monthly for new Career Aid additions.

The overall consensus on our at-a-glance Career Aids is that they are:

  • Concise without being vague;
  • Similar to CliffsNotes, yet each one makes you work to acquire the social skills;
  • Each aid serves as a great “cheat sheet” that is easy to carry.


eBooks and Manuals



Global Protocol® Anthologies
by Gloria Petersen

A compilation of newsletters and published articles (over 150 pages authored by Gloria Petersen). The Global Protocol Anthologies e-book represents over ten years of research, tips, and guidelines to improving workplace communication and enhancing client relationships.

  1. Downloadable e-book – Updated Version Available Soon
  2. CD ROM (includes shipping) – Updated Version Available Soon
  3. Manual—3-ring binder (includes shipping) – Updated Version Available Soon

I love the Anthology CD.  WOW!!!  It is really great and so educational. It's great how much information you have provided on there.  I really love it!  I am sure you have worked very hard to put it all together and it really shows.  You can be sure that I'll be busy over the next couple of days reading all of the articles!
—Joanna Pawlowski, Bradley University


The articles reflect a changing business climate and the need to foster diplomacy, civility, and professionalism in the workplace. In some cases standards were created to remove confusion and awkwardness. Over 200 of our subscribers (both domestic and international) contributed his or her thoughts on various topics or offered tips for improvement.


These reports and newsletters take a fresh look at emerging and often confusing issues people confront in today's workplace. With our readers’ comments and input, the report offers innovative solutions and serves as a starting point for lively discussion in corporate staff meetings and training orientations as well as university/college classes. A “must have” for Human Resource Professionals and Corporate Trainers!


You will find our collection of anthologies educational and helpful in your day-to-day social and business encounters.
                                                                          


Anthologies

Table of Contents:

Section I: Published Articles/Domestic

  • Orchestrating the Business Lunch
  • Dining Customs, Styles, and Trivia
  • Types of Entertaining Events
  • Making the Most of Dining Out
  • Tech Etiquette
  • Hi-Tech Etiquette and Ethics
  • Selling Through Your Presentations
  • Conference and Trade Show Etiquette
  • Cell Phone Etiquette

Section II: Published Articles/International Protocol

  • Preparing for International Visitors:  Briefings and Debriefings
  • Crossing Cultural Barriers
  • Cross-Oceanic Etiquette
  • Briefings and Debriefings
  • Mastering the International Dining Curve
  • The Flag: Showing Respect
  • Handshake Greetings
  • Interpreters:  The Invisible People
  • Selling Without Offending
  • Adapting to a Changing World

Section III: “The Petersen Report” Electronic Newsletter

  • Issue #18        Overcoming Conversation Dilemmas
  • Issue #17        Regifting: The Practice of Recycling Gifts
  • Issue #16        The New Voice: Blog Journals
  • Issue #15        Workplace Kindness Heals
  • Issue #14        Instant Messaging: The New Nusiance?
  • Issue #13        Tattoos, Body Piercings, and Hair Style Extremes
  • Issue #12        To Entertain or Not to Entertain
  • Issue #11        So Many Messages, So Little Time
  • Issue #10        Colloquialisms and Clichés
  • Issue #9          Business Casual Dos and Taboos
  • Issue #8          The Magic of Charisma
  • Issue #7          Gossip: The Good, The Bad, and The Ugly
  • Issue #6          The Important Role of Ethics Training
  • Issue #5          Diplomatic Ways to Handle Rudeness
  • Issue #4          Business Casual: One Size Does Not Fit All
  • Issue #3          Employees Are Customers Too
  • Issue #2          Unity and Integrity in the Workplace
  • Issue #1          Today’s Security Protocol and an Update on Flag Etiquette

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Visit this page often for new knowledge products.

 

ABOUT Electronic Books

Our downloadable reports are in PDF format. To read and print them you will need to have the most current version of adobe acrobat reader available on your computer. If you have not worked with an acrobat reader program, download the following free software:  

        

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Original Website
Debuted 1996
Updated:
July 2008

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