Communicating with Power, Poise and Presence

 

 

New Corporate Headquarters
Global Protocol, Inc.
2415 East Camelback Esplanade
Suite 700
Phoenix, Arizona 85016
(602) 553-1046
Toll-free: 866-991-2660
Fax: 866-991-3520

formerly
Chicago, Illinois

Founded 1985
by Gloria Petersen


The trademark
“Global Protocol”
is registered in the
United States
and Canada Patent
and Trademark Offices.

 


INTRODUCING AUDIO PODCASTS

"Mastering Greetings, Decision Making, and Meals Across Regions," CareerCast Recording Series Interview, University of Chicago Graduate School of Business, April 9, 2007. This is an audio podcast interview with Anita Brick, Director of Career Advancement Programs regarding a Global Etiquette 101: The Basics course.

Newspaper, Magazine,
Television, and Radio Interviews

The following is a partial list of interviews and published articles. (The articles in our corporate archives date back to 1985.) We have created links to those articles for which we have reprint permission.

"Make the Most of One-on-One Contacts," by Cheryl Dangel Cullen, "Casual Living Magazine . . . Voices of the Marketplace," March 2008

"Workplace Etiquette . . . Act Like a True Professional this Holiday Season," by Chrissy Herrell, "Prerogative . . . The Magazine for Women," Holiday 2007.

"I can't believe I said that! (Slipups #1 and #2)," by Hilary Parker, Redbook Magazine, August 2007.

"Guide to Kids Etiquette . . . . Got a Veruca Salt?," The Today Show, July 4,2007. This clip was filmed during a children's etiquette class conducted by a not-for-profit organization "Common Threads" located at Kendall College in Chicago. The children's etiquette segment was taught by Gloria Petersen to the children of Common Threads at Chicago's Hotel Monaco. Visit: The Today Show on-line and the corresponding video clip.

"The Lot of the Consultant: Explaining What You Do," by Hillary Chura, New York Times ,March 4, 2007.

"Holiday Regifting Dos and Don'ts ," FOX Television News, December 22, 2006.

"Don't Trip Over Tipping ," by Rowena Vergara, Rockford Register Star, December 9, 2006. (http://www.rrstar.com/apps/pbcs.dll/article?AID=2006112090023)

"Holiday Tipping Guidelines," FOX Television News, December 5, 2006.

"Perfecting the Business Lunch," by Michelle Matlock, C-O-M-M-E-R-C-E Magazine (Naperville Chamber of Commerce , Summer 2006.

"Closing a Deal at the Power Lunch," by Michelle Matlock, Daily Naperville Magazine , Fall/Winter 2006.

"Expert Opinion: How do you handle a check that has been sitting on the table?" by Darci Smith, Crain's Chicago Business, September 18, 2006.

"Dining Decorum," by Dawn Klingensmith, Naperville Magazine , July/August 2006.

"A C.E.O. Needs a Certain Shine Best Learned at Finishing School ," by Hillary Chura, The New York Times, August 27, 2006.

"How not to commit office faux pas," by Paige Wiser, Chicago Sun Times , June 5, 2006.

"Talking @ the office E-mail is preferred method of contact with coworkers " by Jeff Bollier, Oshkosh Gannet, April 23, 2006.

"Giving Thanks; Handwritten thank-you notes becoming a lot art form ," by Melissa Garzanelli, The Times Ottawa, IL , March 14, 2006.

"Dining for dollars," by Donna Vickroy, Daily Southtown/Chicago, February 13, 2006.

"Holiday Regifting and Thank You Notes," FOX NEWS, December 19, 2005.

"iPods Invade Work," by Jeff Bollier, The Northwestern, December 4, 2005.

"Beyond the Handshake: Business etiquette has never gone out of style ," by Dawn Klingensmith, RoundUPS, Fall 2005.

"How to Close the Deal Over an Interview Meal . . . Behavior at the table affects job prospects," by Tammy Chase, Chicago Sun Times, April 20, 2005. Visit online archives.

"Turning the Tables . . . As women claim more corporate power, the dynamics of the business lunch have changed," by Dawn Klingensmith, Chicago Tribune, WomanNews Section, April 6, 2005

"Simply Put . . . Step off colloquialisms, cliches for a good impression" by Mimi Ko Cruz, Los Angeles Times, April 5, 2005 .
(http://www.latimes.com/extras/careereducation/simplyput.html)

"Catching Up on Manners,"
by Delia O'Hara, Chicago Sun-Times (Wednesday, July 21, 2004)

"From Simple Life to Social Life" Gloria Petersen is a reality television etiquette judge. It's "The Simple Life" in reverse as a Nebraskan organic farmer jets off to NYC to pose as a posh socialite on TLC's episode of Faking It. To Learn more about the "Faking It" series, The Learning Channel (TLC) "Faking It." (Premiered Sunday, June 20, 2004)

"Social Skills for the Matadors" Gloria Petersen teaches two of the The Chicago Bulls' mascot cheerleaders (Vito and Corie) of The Matadors, some social skills on FOX TV news (February 16, 2004)

"Power Surge" Private Clubs Magazine (April 2003)

"A Touch of Class"
by Natasha Korechi, The Daily Herald (April 3, 2003)

"At Issue: Reacting to boss in mourning," Chicago Tribune, Quantry Section, (January 9, 2004)

"Etiquette and Ethics can get tangled," by Chris Jones, Times Union NY (March 23, 2003)

"Eat, drink -- get hired," by Jill Jedlowski, Herald News (February 16, 2003)

"Minding Our Manners:  Judith Martin and Others Reflect on The Rise and Fall of Civility in American" by Chris Jones, Chicago Tribune Magazine (February 9, 2003)

"A Job-Interview Lunch Serves Up a Full Plate of Anxiety and Opportunity" by Jeffrey Klineman, The Chronicle of Philanthropy's Philanthropycareers (February 6, 2003)

"Trade Show Etiquette:  Your first impression is a lasting one" by Michelle Byrne Walsh, The Landscape Contractor Trade-Magazine (January 2003)

"New Year, New Job?  Your first impression on co-workers often sticks --- so make it a good one," by Lisa Bertagnoli, Chicago Tribune (January 1, 2003)

"The role of a winner:  In the business world, proper etiquette sets the stage for success" by Dawn Klingensmith, Professional Roofing Trade-Magazine (November 2002)

"Need some gift advice?  Marry good intentions with good judgment when buying workplace presents," by Judy Artunian, Chicago Tribune (October 30, 2002)

"Warming up to unattractive office sweaters" by Vanessa Winans,The Toledo Blade (September 8, 2002)

"MBA Students get etiquette tips . . . Making good impression will be even more important for grads of 'party school,' consultant says" by Steve Hinnefeld, The Herald Times, Bloomington, IN (August 23, 2002) Visit online archives.

"In Focus . . . Gloria Petersen" by Simi Chaddha Ranajee, Saharra Magazine (May/June 2002)

"Woodstock seniors take steps to learn right way to land jobs," by Derrick Gingery, Northwest Herald (April 19, 2002)

"Giving networking a good name" by Jacqueline Fitzgerald, The Chicago Tribune (2002)

"Mind Your Manners -  Employers Can Afford to be Choosy Now," by Melanie Payne, Sacramento Bee February 11, 2002 (go to archives and enter "Gloria Petersen to locate article)

"Mergers can fail or success over people issues" by Melanie Payne, Sacramento Bee (June 25, 2001)

"A Sorry state of Affairs . . . Why is apologizing so difficult for individuals and nations?" by Vanessa Winans, The Blade, Toledo, Ohio (April 22, 2001)

"Business Manners - Etiquette is on the menu at dinners for graduating students" by Chuck Stanley, Chicago Tribune (March 4, 2001)

"Etiquette Training - In an increasingly informal and fast-paced workplace, many people seem clueless about how their behavior can affect - and offend - others," Harvard Management Update (February 2001)

"Human Resources:  Exit interviews can yield useful company insights" by Melanie Payne, Sacramento Bee (December 4, 2000)

"OH, BEHAVE!  A Guide to Modern Office Etiquette"
New York Daily News, by Alev Aktar (August 10, 2000)

"The Etiquette Advantage:  Contractors who practice these skills reap bigger awards" The Landscape Contractor Trade-Magazine (July 2000)

Mind Your Manners . . . Protocol Pointers," by Matt Gomez, Venture Woman Magazine (June 2000 Charter Issue)

"Please Hang Up . . . Cellular Sellout" by Melanie Payne,
The Beacon Journal/Ohio (
June 7, 2000)

"Business Casual:  Stylish, Not Sloppy -- New workplace dress codes may enhance personal comfort but can detract from professionalism" by Vanessa Winans, The Blade, Toledo, Ohio (May 21, 2000) 

"Firms pay for work rudeness," by Melanie Payne, The Beacon Journal/Ohio, (2000)

"Navigating the World of Workplace Taboos," Experience Magazine (April 4, 2000)

"When in Rome:  Proper Etiquette and Protocol go far in the Business World" by Mimi Ko Cruz, Los Angeles Times (March 28, 2000)

"In Search of an E-Dict @ the Office: E-Nough Already!"
Washington Post (October, 1999)

"Keep Careers from Caving at corporate Soirées," Long Island Business News (September 24-30, 1999)

"Minding your Manners can Multiply Marketability,"
The Daily Free Press, Boston University (March 18, 1999)

"Interviews at Ann Online" Ann Online (December, 1998)

"Protocol on Those Trips Abroad," CNNfn (October, 1997)

"Culture Clash," Controller Magazine (November, 1997)

"Express Yourself ... Learning to communicate is a critical job skill" by Jeffrey Steele, Chicago Tribune (July 6, 1997)

"The New Intimacy," Buzz Magazine...The Talk of Los Angeles (May, 1997)

"Crusader to the Manner Born," The Times of London (April, 1997)

"Decoding Clothing," Skokie Review (March, 1997)

"Charming," The Limbaugh Letter (December, 1996)

"Etiquette Coach helps People Mind Their Manners, so others won't...," Daily Herald (October, 1996)

"Avoid Tragedy of Manners at Work with Etiquette class"
The Washington Times (October, 1996)

"Post Modern Manners: Etiquette for the '90s"
Chicago Magazine (July, 1996)

Corporate/Trade Association Newsletters

"In celebration of July National Phone Courtesy Month," D.C. Office of the Chief Financial Officer (June 30, 2004)

"When Manners Mean Business" by Clarice Nassif Ransom, The Bottom Line . . . News From the Office of the Chief Financial Officer, Government of the District of Columbia, Vol. IV/ Issue 5, May/June 2002

"Etiquette Training ... In an increasingly informal and fast--paced workplace, many people seem clueless about how their behavior can affect--and offend--others" Harvard Management Update (February 2001)

"Alpha Kappa Psi helps students mix and mingle" by Vanessa Cantwell, Tenth Street Times, The Newspaper of the Undergraduate Business Program (January 2000)

"One Culture's Good Manners Can Be Another Culture's Faux Pax" Credit Today (July 2000)

"Selling Without Offending" Nafta Report (August 1998)

Published Articles
by Gloria Petersen

"The Three Elements of Perception . . . Political Handlers know this --- do you?," C&K Magazine . . . Global Business & Pleasure On-Line Magazine ( 2008) 

"Cultural Protocol: Trade Shows ," C&K Magazine . . . Global Business & Pleasure On-Line Magazine ( 2007) 

"Food and Its Many Customs and Restrictions," C&K Magazine . . . Global Business & Pleasure On-Line Magazine ( 2007) 

"Deciphering the Complexity of Global Names," C&K Magazine . . . Global Business & Pleasure On-Line Magazine ( 2007) 

"Body-Art Critic . . . Are visible tattoos and piercings a problem an office environment," Men's Health Magazine (September 2004)

"Cross Oceanic Etiquette," Vision Magazine . . . Global Business & Pleasure Magazine (Spring/Summer 2004) 

"Making the Most of Dining Out,"Chicago Restaurant Guide Magazine and Website (Spring 2004)

"Prom Etiquette,"Chicago Restaurant Guide Magazine and Website (Spring 2004) 

"The demand for soft skills for today's job market: It's more than class ranking and GPA," Young Lawyers Division Newsletter -- YLD News -- Illinois State Bar Association (February 2004)

"One Size Does Not Fit All . . . advice on dress code dilemmas," Young Lawyers Division Newsletter -- YLD News -- Illinois State Bar Association (October 2003)

"Gossip: The Good, the Bad, and the Ugly," Young Lawyers Division Newsletter -- YLD News -- Illinois State Bar Association (August 2003)

"Unity and Integrity in the Workplace," Young Lawyers Division Newsletter -- YLD News -- Illinois State Bar Association (June 2003)

"High-Tech Ethics and Etiquette," Professional Speaking Magazine (July/August 2003) 

"Crossing Cultural Barriers," Vision Magazine . . . Global Business & Pleasure Magazine (Fall/Winter 2003) 

"Handshake Greetings (and the what ifs)," Vision Magazine . . . Global Business & Pleasure Magazine (Summer 2003) 

"Mastering the Dining Curve," Vision Magazine . . . Offshore Business & Pleasure Magazine (Spring 2003) 

"Selling Through Your Presentations:  Look, Act and Speak Like a Pro" FEDA News and Views Magazine (September/October 2002)

"The Flag:  Showing Respect," Vision Magazine . . . Global Business & Pleasure Magazine (Fall/Winter 2002) 

"International Protocol - Interpreters:  The Invisible People," Vision Magazine . . . Global Business & Pleasure Magazine (Summer 2002) 

"Extending and Receiving Business-Related Invitations,"Chicago Restaurant Guide Magazine and Website (Fall 2001) 

"Business Lunch,"Chicago Restaurant Guide Magazine (Spring 2001)

"International Business Today."Credit Today (July 2000)

"Tech Etiquette ... How Can We Effectively Communicate in Today's Modern Work Place?"
 
The Diary of Alpha Kappa Psi  (Summer 2000).

"Dining Customs," Chicago Restaurant Guide Magazine (Spring 2000)

"Tech-Etiquette Dilemmas: So Many Messages, So Little Time,"Training Today (September/October 1999)

"Dining Styles,"Chicago Restaurant Guide Magazine (Spring 1999)

"Training Without Offending,"Training Today (May/June, 1998)

Our archives of interviews and articles date back to 1985

For a complete collection of articles
written by Gloria Petersen,
visit our Products page:
"Global Protocol Anthologies"

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Original Website
Debuted 1996
Updated:
July 2008

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