Tips and Trivia
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Tip

Handling an Insult

If someone insults you in public, simply look them in the eye for a second or so . . . say nothing . . . and then move on. Sometimes saying nothing in this situation is more powerful than any verbal response you might make. Not responding will be a big challenge; but it may be your most effective response.

Trivias

What was the first handshake grip?

What does R.S.V.P. stand for and what is the new term being used today?

What is a Power Lunch?

How many certification acronyms should follow a person’s name on their business card or correspondence?

Standing with arms folded across the chest is a sign of resistance. True or False

Which famous American set the United States business dress standard and coined the phrase “Time is Money”?

(1)  John Hancock
(2)  Benjamin Franklin
(3)  George Washington

A business unit manager and an analyst are traveling with a client in a taxi. Two of you will sit in the back seat and one person will need to sit in the front seat.

Who should take the front seat in a taxi?

(1)  The business unit manager
(2)  The analyst
(3)  The client

You are traveling with a client in a taxi. Where should your client be seated?

(1)  Behind the driver
(2)  In the front seat with the driver/curbside
(3)  Behind the front seat passenger side/curbside

Why is it proper protocol to place the guest to the right of the chairperson or host?

Which country originally influenced a change from American-style (switching fork to right hand after cutting) to European-style (fork remains in left hand)?

(1) England
(2) United States
(3) France

 

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